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Holiday Hours Update: In observance of the upcoming holidays, our Customer Support Center will be closed Christmas Eve, Christmas Day, December 26, New Year’s Eve, New Year’s Day and January 2.

California Applicant Privacy Notice

Last Updated: January 26, 2023

This California Applicant Privacy Notice (“Applicant Notice”) describes our information practices relating to applicants and candidates for employment with James R. Glidewell, Dental Ceramics, Inc. DBA Riverside Dental Ceramics, or our affiliates (“Riverside Dental Ceramics,” “we,” “our,” “us,” or the “Company”) who are California residents (each an “Applicant” or “you”). This Applicant Notice is intended to satisfy the requirements of the California Consumer Privacy Act (as amended by the California Privacy Rights Act of 2020) (collectively “CCPA”).

TABLE OF CONTENTS

  1. SCOPE AND RELATION TO OTHER POLICIES
  2. PERSONAL INFORMATION WE MAY COLLECT
  3. WHERE WE GET YOUR PERSONAL INFORMATION
  4. WHY WE COLLECT PERSONAL INFORMATION
  5. DISCLOSURE OF PERSONAL INFORMATION
  6. THOW LONG WE RETAIN PERSONAL INFORMATION
  7. YOUR CALIFORNIA PRIVACY RIGHTS
  8. CONTACT US

 

1. SCOPE AND RELATION TO OTHER POLICIES

This Applicant Notice applies to the Personal Information we collect about our Applicants. This Policy supplements other agreements, including any Non-Disclosure Agreement(s), if applicable. This Applicant Notice applies to any information that identifies, relates to, describes, is reasonably capable of being associated, or could reasonably be linked, directly or indirectly, with you (subject to some exemptions under the CCPA) (“Personal Information”). Note, our information practices may vary depending upon the circumstances, such as the location or role for which you are applying.

This Applicant Notice does not address or apply to our information practices that are not subject to the CCPA, such as:

Except as otherwise noted below, this Policy applies to the Personal Information that Company collects related to:

  • Business Information Company or business information that constitutes trade secrets, proprietary information, intellectual property, company property, information that includes or affects the rights of other employees, privileged or investigative materials, or information that helps ensure security and integrity of company assets.
  • Publicly Available Information. Information that is lawfully made available from government records, information we have a reasonable basis to believe is lawfully made available to the general public by you or by widely distributed media, or by a person to whom you have disclosed the information and not restricted it to a specific audience.
  • Deidentified Information. Information that is deidentified in accordance with applicable laws.
  • Aggregated Information. Information that relates to a group from which individual identities have been removed.
  • Protected Health Information. Information governed by the Health Insurance Portability and Accountability Act or California Confidentiality of Medical Information Act.
  • Activities Covered by the Fair Credit Reporting Act. This includes information we receive from consumer reporting agencies that are subject to the Fair Credit Reporting Act, e.g., information contained in background check reports we obtain as part of our vetting process.

This Notice also does not apply to the Personal Information we collect from our customers, contractors, employees, or our Applicants in the context of their personal use of our products and services, which are subject to different notices. For additional information on our general privacy practices, please visit our Online Privacy Policy.

We may provide Applicants additional notices about our information practices that are covered by other laws (e.g., if we conduct a background check).

2. PERSONAL INFORMATION WE COLLECT

The following identifies the categories and types of Personal Information we may collect about Applicants (and may have collected in the prior 12 months):

Personal Information We Collect Directly From You. While the personal information we collect varies depending upon your use of our Services and our interactions with you, in general, we may collect the following Personal Information directly from you or the business you represent:

  • Identifiers. This includes name, alias, postal address, telephone number, signature, email address, or other similar identifiers.
  • Characteristics of Protected Classifications. This includes your date of birth, gender, race, or marital status, if you provide this information as part of your application.
  • Internet or Other Electric Network Activity Information. This includes browsing history, and search history, as well as applicants’ interactions with our portals, websites, applications, or advertisements.
  • Employment-Related Information. This includes employment history, qualifications, or any other related information. We will not request or collect your salary history information.
  • Education Information. This includes your educational history or background, or any other related information you provided.
  • Sensitive Personal Information. To the extent required by law and/or voluntarily provided by you, we may collect your social security number, driver’s license number, passport number, date of birth, racial or ethnic origin, medical condition, or physical or mental disability.
  • Inferences and Preferences. This includes inferences reflecting an Applicant’s preferences, characteristics, attitudes, behaviors, and abilities.

3. WHERE WE GET YOUR PERSONAL INFORMATION

We generally collect the categories of Personal Information identified above from the following categories of sources:

  • Directly from you;
  • Recruiters and recruiting platforms;
  • Publicly available information and sources;
  • Former employers (with your prior permission);
  • ur service providers, representatives, and agents; and
  • Any references you provide.

4. WHY WE COLLECT PERSONAL INFORMATION

We generally collect Personal Information as reasonably necessary for the following business or commercial purposes, as permitted by applicable laws:

Recruiting and Hiring.. We use Personal Information from your application and through the interview process to evaluate your qualifications and eligibility for employment. This includes identifying Applicants, scheduling interviews, conducting background checks, evaluating qualifications, extending offers, communicating with Applicants, maintaining Applicant information for future consideration, and supporting our equal opportunity employment practices.

  • Defending and Protecting Rights. We use Personal Information to protect and defend our rights and interests and those of third parties, including to manage and respond to Applicant and other legal disputes, to respond to legal claims or disputes, and to otherwise establish, defend or protect our rights or interests, including without limitation, Riverside Dental Ceramics’ trade secrets and other intellectual property, and protecting the rights, property, and reputation of Riverside Dental Ceramics and its workforce, or the rights, interests, health or safety of others, including in the context of anticipated or actual litigation with third parties.
  • Compliance with Legal Obligations. We use Personal Information to comply with applicable legal obligations (such as determining hiring eligibility or responding to subpoenas and court orders) as well as assessments, reviews and reporting relating to such legal obligations, including under employment and labor laws and regulations, Social Security and tax laws, environmental regulations, workplace safety laws and regulations, and other applicable laws, regulations, opinions and guidance.
  • Use of Sensitive Personal Information. Our collection, use, and disclosure of sensitive personal information is limited to what is reasonable and proportionate to employ you for example, complying with our legal, regulatory and reporting obligations.
  • Securing Our Premises. We also may use Personal Information to secure our offices, premises, and physical assets, including using electronic access systems if Applicants visit a Riverside Dental Ceramics location for interviews and screening.

5. DISCLOSURE OF PERSONAL INFORMATION

A. Purposes for Disclosing Personal Information

We may disclose the categories of Personal Information identified in Section 2 for the following business purposes.

  • Evaluate Candidacy. We may disclose Personal Information when it is necessary to provide services you request and where it is necessary to identify Applicants, schedule interviews, and otherwise evaluate your qualifications and eligibility for employment.
  • Protection of Us and Others. We may disclose Personal Information if required to do so by law, to protect rights, property, or safety of our employees, contractors, owners, members, and guests, ourselves or others; or where we have a legitimate interest in doing so.


B. Categories of Recipients

We may disclose Personal Information to the following categories of recipients:

  • Affiliates and Business Partners. We may disclose Personal Information to our affiliates and business partners where necessary to evaluate your candidacy for employment or for business operations purposes.
  • Service Providers. We may disclose Personal Information to our service providers who perform services on our behalf, such as recruiters or recruitment platform providers. Our service providers are required to take appropriate security measures to protect your Personal Information in line with our policies and are not permitted to use Personal Information for their own purposes.
  • Government Entities and Agencies. To comply with our legal obligations and where otherwise required by law, we may disclose the following categories of Personal Information to applicable regulatory and government entities: identifiers, characteristics of a protected classifications, and employment-related information.
  • Third-Party Websites. If you apply for a job with Riverside Dental Ceramics through LinkedIn or another third-party website, these websites may collect your Personal Information. These third-party websites may also send their own cookies and other tracking devices to you, log your IP address, otherwise collect data regarding your use of the Website, or solicit Personal Information from you. Please be aware that this Policy does not apply to those websites. Riverside Dental Ceramics does not control and is not responsible for what third parties do in connection with their websites or how they handle your Personal Information. Please exercise caution and consult the privacy policies posted on each third-party website for further information.

6. HOW LONG WE RETAIN PERSONAL INFORMATION

We store your Personal Information for as long as needed, or permitted, based on the reason we obtained it (consistent with applicable law). When deciding how long to keep your Personal Information, we consider whether we are subject to any legal obligations (e.g., any laws that require us to keep records for a certain period of time before we can delete them) or whether we have taken any legal positions that require data retention (e.g., issued any legal holds or otherwise need to preserve data). From time to time, we may also deidentify your Personal Information, retain it and use it for a business purpose in compliance with CCPA.

7. YOUR CALIFORNIA PRIVACY RIGHTS

A. Applicant Privacy Rights

If you are a resident of California, starting January 1, 2023, you may have additional rights regarding your Personal Information under the CCPA. These rights include:

  • Right to Know/Access. You have the right to request (subject to certain exemptions):
    • he categories of Personal Information we collected about you;
    • The sources from which we have collected that Personal Information;
    • Our business or commercial purpose for collecting, selling, or sharing that Personal Information;
    • The categories of third parties to whom we have disclosed that Personal Information; and
    • A copy of the specific pieces of Personal Information we have collected, to the extent sourcing these specific pieces of Personal Information does not involve disproportionate effort.
  • Right to Correct. You have the right to request that we correct inaccuracies in your Personal Information. Applicants seeking to update their information may do so at any time by using our recruitment platform.
  • Right to Delete. Subject to certain exceptions, you have the right to request deletion of Personal Information we have collected from you. Please note, Riverside Dental Ceramics is not obligated to delete Personal Information that is required to comply with applicable laws.
  • Right to Opt-Out. Under the CCPA, California residents may have the right to opt-out of the “sale,” or “sharing,” of Personal Information. California CCPA defines a “sale” as disclosing or making available to a third-party Personal Information in exchange for monetary or other valuable consideration, and “sharing” broadly includes disclosing or making available Personal Information to a third party for purposes of cross-context behavioral advertising. While we do not disclose Personal Information to third parties in exchange for monetary compensation, if you apply to an open position on our website, we may “sell” or “share” (as defined by the CCPA) Identifiers and Internet or Other Electric Network Activity Information to third-party advertising networks, analytics providers, and social networks for purposes of marketing and advertising. We do not sell or share sensitive personal information, nor do we sell or share any Personal Information about individuals who we know are under sixteen (16) years old. To opt out from the sharing or sale of Personal Information, please click on the “Do Not Sell or Share My Personal Information” link on the bottom of the website homepage. We do not use or disclose Applicant Sensitive Personal Information for purposes except as described herein (and as permitted pursuant to Cal. Code Regs. tit. 11, § 7027(l) (2022)).
  • Right to Limit Use and Disclosure. Subject to certain conditions and exceptions, you may have the right to limit the use and disclosure of “Sensitive Personal Information,” as defined under the CPRA. However, we do not engage in activities triggering this right.
  • Right to Non-Discrimination. We will not discriminate against you for exercising any of the rights described in this section.

B. Exercising Your California Privacy Rights

To exercise any of these CCPA rights, please use one of the following methods:

Please indicate you are exercising your “CCPA rights” as an applicant of Riverside Dental Ceramics. Riverside Dental Ceramics will need to confirm your identity before fulfilling the request, so please provide us with your full name, the email address you used to communicate with us, your address, and any applicant number you were assigned]. In some cases, we may request additional information to verify your identity, or where necessary to process your request. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial.

You may designate someone to submit requests and act on your behalf (an “Authorized Agent”). To do so, the Authorized Agent must submit a data privacy request using this form and provide us with written consent signed by you to act on your behalf. We may also ask you directly to verify that you have authorized your authorized agent to act on your behalf.

8. CONTACT US

If you have questions or concerns regarding your information or your rights, please contact us at 1-888-530-1066 or submit a data privacy request online.

Riverside Dental Ceramics Privacy Policy

Riverside Dental Ceramics may collect information that identifies, describes, or is reasonably capable of being associated with you (“Personal Information”). This Privacy Policy describes our practices related to the collection, use, and disclosure of Personal Information by Riverside Dental Ceramics and its successors, parents, subsidiaries, affiliates and related companies or other companies under common control (the “Company,” “we,” “our,” or “us”). The singular term “Website” includes all websites or applications that collect Personal Information that the Company operates that link to this Privacy Policy. This Privacy Policy does not apply to any other website operated by the Company, or to any website operated by third parties.

By using the Website and/or providing us your Personal Information, you signify your acknowledgement of this Privacy Policy. If any term in this Privacy Policy is unacceptable to you, please do not use the Website or submit your Personal Information on the Website.

I. INFORMATION WE MAY COLLECT
Personal Identifiers
Such as your name, mailing address, email address, phone number, and other contact details.

Business Relationship Data
Information about products, treatments, and health conditions that are of interest to you.

Transaction Data
Purchase history, inquiries, and review or consideration history.

Financial Account Data
Credit card number, bank account information, or other payment information.

Geolocation Data
Geolocation data, which may be transmitted to us by your smart phone or other location-aware devices.

Usage Data and Activity
When you access the Website, in addition to contact information that you may provide, the Company may collect information about how you use Riverside Dental Ceramics  websites and mobile applications. When you request a page from the Website, our servers may log your IP address and certain other information, such as browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Some of this data may personally identify you. However, some of this data may be collected in the aggregate and does not identify you, relate to you, and is not reasonably capable of being associated with you.

Cookies and Other Tracking Devices
The Company may store cookies (e.g., locally stored objects) on your computer’s hard drive when you use the Website. These devices are used to help us speed up your future activities or to improve your experience by remembering the information that you have already provided to us. Third parties operating on behalf of the Company and/or its affiliates may also use these devices to provide us with information regarding the use of the Website.

We use cookies for the following purposes:

  • Website Operation. Cookies help us run our site securely and enable basic functions like page navigation.
  • Functional Cookies. Cookies help us identify trusted web traffic and control data collection when there is high traffic on our site.
  • Performance and Analytics. Cookies help us analyze how you interact with our site. This enables us to monitor and improve our site performance, services, and your experience.
  • Advertisements. Cookies allow us to deliver advertisements that are meaningful to you.

If you wish to prevent cookies from tracking your activity on our website or visits across multiple websites, you can set your browser to block certain cookies or notify you when a cookie is set. If you block cookies, certain features on our website may not work. For more information on how you can customize your browser’s cookie setting, please visit the link to your web browser below:

You may opt-out of interest-based advertising in general by visiting the Digital Advertising Alliance’s or Network Advertising Initiative’s websites. We are not responsible for the completeness, effectiveness, or accuracy of any third party opt-out options or programs.

Social Media Plugins
This website uses social media plugins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit our website, the operator of the plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our site. If you are logged into the social media website (e.g., Facebook, Twitter) while browsing on our website, the plugins allow that social media websites to share data about your activities on our website with other users of their social media website. For example, Facebook Social Plugins allow Facebook to show your likes and comments on our pages to your Facebook friends. Facebook Social Plugins also allow you to see your friends’ Facebook activity on our website. We do not control any of the content from the social media plugins. For more information about plugins from other social media websites, you should refer to those sites’ privacy and data sharing statements.

II. HOW WE USE AND SHARE THE INFORMATION COLLECTED
We may use information collected from you in the following ways:

  • We may use your Personal Information in order to communicate with you about our products and services and those of our subsidiaries, affiliates, parent companies and third-party partners.
  • In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including, without limitation, personally identifiable information that you provide and other information concerning your relationship with us.
  • We may transfer your Personal Information to third parties for the performance of services provided to us, including third party providers of services related to the operation and management of the Website, or in connection with the administration and support of the activities noted above.
  • We may disclose your Personal Information if permitted by law or required to do so by law or where we believe such action is necessary in order to protect or defend our interests or the interests of our customers or users of the Website.

Our policies and procedures limit access to Personal Information to those with a business reason to know such information. We have put in place reasonable procedures to safeguard the information we collect. However, due to the open communication nature of the Internet, we cannot represent, warrant, or guarantee that communications between you and us, or Personal Information stored on our servers, will be free from unauthorized access by third parties, loss, misuse, or alterations.

III. THIRD-PARTY WEBSITES
The Website may contain links or references to other websites outside of our control. Please be aware that this Privacy Policy does not apply to these websites. The Company encourages you to read the privacy statements and terms and conditions of linked or referenced websites you enter. These third-party websites may send their own cookies and other tracking devices to you, log your IP address, and otherwise collect data regarding your use of the Website or solicit Personal Information. The company does not control and is not responsible for what third parties do in connection with their websites, or how they handle your Personal Information. Please exercise caution and consult the privacy policies posted on each third-party website for further information.

IV. CHILDREN’S PRIVACY
Our Website is intended for users who are 13 years or older. We do not knowingly collect information from children under 13 years old. If you are a parent or legal guardian and think your child under 13 has given us information, you can call us at 1-888-530-1066 or email us at privacy@riversidelab.com. If we learn that we have collected the information of a child under 13, we will delete such information from our records.

V. YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional privacy rights. For a complete discussion of such rights, please see Your California Rights.

VI. LOCATED IN THE UNITED STATES
The laws and regulations in different countries impose requirements on the Internet and data protection. The servers that make the Website available worldwide are located in the USA. All matters relating to the Website are governed by the laws of the State of California. Please note that any information you provide will be transferred directly to the USA, and by using the Website or providing us your Personal Information, you authorize this transfer.

VII. REVISIONS TO OUR PRIVACY POLICY
We will continue to review and revise our privacy practices and policies as our technology, services, and use of data evolves. We will not retroactively use or share data in a manner that is materially different from this policy without first providing you notice. This Notice is reviewed and updated annually and we will use reasonable means to inform you of any changes.

VIII. CONTACT INFORMATION
Should you have any questions or concerns about this Privacy Policy or the collection of information, please email privacy@riversidelab.com.

IX. EFFECTIVE DATE OF POLICY
This Privacy Policy is effective and was last updated on 5/12/21.

Your California Privacy Rights

If you are a California resident, you may have rights to the information we collect that identifies, describes, or is reasonably capable of being associated with you (“Personal Information”). The rights you have depend on whether:

  • You are a dental patient and we collected your information directly from your dental provider;
  • You are a representative of one of our business partners and we collected your Personal Information in a business transaction; or
  • You are not a patient or representative of a business partner and we collected your Personal Information.

Dental Patient Information.
As a provider of dental lab products and services, we do not sell products or provide services directly to patients. Instead, we receive patient data directly from dental providers in the course of providing our products and services to the dental providers. To the extent you are a dental patient and we received your information from your dental provider, you do not currently have rights under CCPA. Your dental provider may be required to provide you certain privacy rights under federal and state law. If you would like a copy of your privacy rights under federal and state law, please contact your dental provider directly. You may also contact us at privacy@riversidelab.com with any questions.

Dental Providers or Other Business Partner Personal Information.
Riverside Dental Ceramics collects  Personal Information from dentists, their representatives, and other business partners as part of a business-to-business transaction. This means that we collect Personal Information from employees, owners, directors, officers, and contractors of dental providers or other business partners when we are doing business. To the extent you are an individual providing Riverside Dental Ceramics Personal Information in a business-to-business transaction, you do not currently have rights under CCPA.

Effective January 1, 2023, you may have the right to request additional information from Riverside Dental Ceramics about your Personal Information. Riverside Dental Ceramics will update its notice related to such rights when they become available.

Personal Information That is Not Patient or Business Partner Information.
The Personal Information we collect other than dental patient information or business partner Personal Information, includes personal identifiers, geolocation data, and internet or network activity data. We collect this information directly from visitors of our website and use it to analyze site traffic, optimize site performance, and improve our services. We may share this information with service providers who help us give you a better user experience.

In addition, we may collect Personal Information like your name and contact information if you submit a complaint or a question about any of our products. We collect this information to review the functionality and quality of our products and we may share this information with public authorities or regulatory bodies, such as the Food and Drug Administration, in compliance with applicable laws.

To the extent we collect your Personal Information outside of a dental patient relationship or business-to-business transaction, you may have the following additional rights over your Personal Information.

Requesting More Information.
You may have the right to request information about how we have treated your Personal Information in the past 12 months including:

  • The categories of Personal Information we collected;
  • The categories of sources from which we collected that information;
  • Our business or commercial purpose for collecting that information;
  • The categories of third parties with whom we shared that information; and
  • The specific pieces of Personal Information we collected about you.

Requesting Access.
You may also have the right to receive a copy of the Personal Information collected about you in the past 12 months.

Requesting Deletion.
You may have the right to request that we delete the Personal Information we have collected about you. Not all requests to delete can be fulfilled.  If we are unable to comply with your request, we will provide a response explaining why your data cannot be deleted.

Exercising Your Rights.
If you want to exercise any of these rights, you may contact us at:

Phone: 1-888-530-1066
Email: privacy@riversidelab.com

For all requests submitted via email, please clearly state that the request is related to “Your California Privacy Rights” and provide your name, mailing address, and phone number where you may be reached.

Verification.
Before we can respond to your request, we must first verify your identity using your Personal Information. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial.

Designating an Authorized Agent.
You may designate someone to submit requests and act on your behalf (an “Authorized Agent”). To do so, you must provide us with written permission to allow your Authorized Agent to act on your behalf.

Third-Party Marketing and Selling.
We do not provide your information to third parties for their direct marketing purposes. We also do not sell or intend to sell your Personal Information to third parties.

Do Not Track.
We may collect information about your usage and activity through cookies. Some web browsers or smartphones have the ability to set “Do Not Track” requests to block user activity from being tracked across web pages or devices. Our site does not recognize “Do Not Track” browser signals.

We Will Not Discriminate Against You.
We will not unlawfully discriminate against you for exercising any of these rights.

Changes to This Notice. We will continue to review and revise our privacy practices and policies as our technology, services, and use of data evolves. We will not retroactively use or share data in a manner that is materially different from this policy without first providing you notice. This Notice is reviewed and updated annually and we will use reasonable means to inform you of any changes.

How to Contact Us.
If you have questions or concerns regarding your information or your rights, please contact us at 1-888-530-1066 or email us at privacy@riversidelab.com.

Date last updated: 5/12/21