Restore Your Cases with Confidence
FedEx Next-Day: $9
USPS Priority Mail: $15
Completely fill out prescription. Please check all required boxes to ensure your Rx specifications are met. To determine case due date, please refer to the RDC time schedule »
Carefully package your case, including your prescription, and tape box securely shut. We ask that you follow these steps when packing your case:
• Place foam on bottom of box. Separate models, and secure impressions and bites
• Arrange contents in a plastic bag for proper infection control
• Place foam on top of contents
• Add prescription
• Tape box securely shut
To save money on shipping, send multiple cases in one box. Separate the cases in plastic bags, and staple prescription to the outside of each bag for accurate identification. Save on shipping when you bundle »
Once box is securely taped shut, attach RDC preprinted shipping label to top. Please note that you must use a preprinted RDC shipping label to avoid being billed by FedEx at a much higher cost. To request additional preprinted labels or shipping supplies, please contact Customer Service.
If you are sending a prescheduled rush case, write RUSH on the outside of the box/package as well as on the prescription.
Shipping Costs — Alaska, Hawaii, Puerto Rico
Frequently Asked Questions
Do not pay the invoice from FedEx. Contact Customer Service, and we will rebill the invoice on your behalf. A reference number will be provided for your reference. Please note that RDC will only pay for a rebill one time. To avoid additional FedEx shipping charges, please use a preprinted RDC shipping label. Please note that invoices can’t be rebilled if past the time limit of 90 days for FedEx Express and 180 days for FedEx Ground.